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Kachai Thai Kitchen

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1 Reviews on “Kachai Thai Kitchen”

Terrible
1
1 reviews
  • Christina

    The food is amazing but the customer service not so great! This is the 3rd time in a row that we have ordered delivery to get the incorrect order or the not completed order. For $60+ we received chicken curry and an appetizer (chicken satay). We were missing one fool meal the Kachai Salad. We received Kachai Rice instead full of shrimp. Due to a shrimp allergy, we were unable to eat the rice. The restaurant said they saw the order come in on door dash and typed the order in wrong to their kitchen and typed in Kachai rice. They said they could not deliver to me that they would remake it if I want to come pick it up. It was raining and we waited for 1 hour 15 mins from the time I placed the order and until it arrived. The purpose of delivery is so we don’t have to go out. I asked if they could deliver my food or place the order through DoorDash and pay for the delivery and they said no. I decided to order someplace else for my meal and we will not go back to this restaurant. 3 times now we have experienced this issue.

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