The service could be improved. After waiting a very long time for our mains to arrive, I enquired as to their arrival. There was no previous apology or acknowledgement that it was taking a long time (over 45 minutes). The server commented that they were on their way and went to the kitchen. We were offered a drink on the house and an apology, which seemed very reactive. Finally, after more waiting, our mains arrived. We were kindly offered a side and naan bread once we finished our meal, which was a bit odd but appreciated as it was delicious.
I appreciate things can happen in the kitchen but the restaurant was not busy and so it was a bit disappointing that it wasn’t better managed. I felt as if they forgot about us and wonder what would have happened if I didn’t mention it.
Would highly recommend for the food and hope they take this as a learning experience to providing service to match their food.
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